HiBREW Portable Espresso Coffee Machine for Car & Home Camping Coffee Maker Fit Nespresso Dolce Capsule Powder H4C

Customer Support

If you have any questions about your product, our Customer Support Team is here to help.

You can reach us via email at: support@ hibrew. com Scan the QR code for faster support, exclusive offers, and early access to new products.

Warranty

The machine includes a 12-month warranty, and the battery includes a 6-month warranty from the date of purchase, covering defects in materials and workmanship.

The warranty does not cover: Normal wear and tear.

Misuse, including overloading or using unapproved accessories.

Damage caused by external force, improper handling, or failure to follow the user manual (e.g., incorrect installation or power supply).

Products that have been partially or fully disassembled.

Troubleshooting

Problem: E1

Causes: Dry-boil protection activated

Solution: Fill the water tank with at least 50 mL of purified water.

Problem: E2

Causes: Overvoltage protection activated (USB-C input > 5 V)

Solution: Use a compatible charger

Problem: E3

Causes: NTC short circuit / open circuit

Solution: Contact support (support@hibrew.com)

Problem: E4

Causes: Heating plate malfunction

Solution: Contact support (support@hibrew.com)

Problem: Coffee scoop or filter missing

Causes / Solution: The coffee scoop and coffee filter are stored inside the water tank.

Problem: No coffee flow

Causes: Ground coffee is too fine or the water outlet is clogged

Solution: Open the second connector as shown below

Important Safety Instructions

Read all instructions carefully before using the machine. Improper use may result in injury or damage.

1. WARNING: Improper use may cause injury.