Privacy Policy

Last updated: November 6, 2026

Welcome to Shopmasa.com (“Shopmasa”, “we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, create an account, place an order, or communicate with us.

By using Shopmasa.com, you acknowledge that you have read this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full name.
Billing and shipping addresses.
Email address.
Phone number.
Account username and password (stored in protected form).
Order details and purchase history.

Payment Information

Payments made through our website may be processed by third-party payment providers, such as PayPal and other available payment gateways.

We do not intend to store or have direct access to your complete credit or debit card details. Payment information is handled by the relevant payment processor in accordance with its privacy and security policies.

Technical Information

When you visit our website, certain information may be collected automatically, including:

IP address.
Browser type and version.
Device and operating system information.
Pages visited and time spent on our website.
Cookies and similar tracking technologies.

2. How We Use Your Information

We collect and use personal information for legitimate business purposes, including:

Processing and fulfilling your orders.
Arranging shipping and delivery.
Providing order confirmations and tracking updates.
Processing payments, refunds, and returns.
Communicating with you about your purchases.
Responding to customer service requests.
Managing customer accounts.
Preventing fraud and unauthorized transactions.
Improving our website, products, and shopping experience.
Complying with applicable legal and regulatory requirements.
Sending promotional emails and offers where permitted by law and, where required, with your consent.

3. Dropshipping and Third-Party Suppliers

Shopmasa operates using a dropshipping business model. Some products offered on our website are sourced from independent third-party suppliers.

To fulfill your order, we may share the information necessary for shipping and delivery with the relevant supplier or fulfillment partner, including:

Your name.
Your shipping address.
Your phone number, where required by the shipping carrier.
Relevant order and product information.

This information is shared only to the extent reasonably necessary to process and deliver your purchase, provide customer support, or handle an order-related issue.

Some suppliers, shipping companies, and service providers may be located outside your country. Consequently, your information may be transferred internationally when necessary to fulfill your order.

We encourage customers to review the privacy policies of relevant third-party platforms and services.

4. Sharing Your Information

We do not sell your personal information to third parties.

However, we may share necessary information with trusted third parties, including:

Payment processors: To process transactions and refunds.
Product suppliers: To prepare and fulfill orders.
Shipping and delivery companies: To transport and deliver purchases.
Website hosting providers: To operate and maintain our website.
Website service providers: Including security, analytics, email, and technical support services.
Legal and regulatory authorities: When disclosure is required by applicable law or a valid legal request.

Third parties receiving your information are expected to handle it in accordance with applicable privacy and data protection requirements.

5. Cookies and Tracking Technologies

Shopmasa.com uses cookies and similar technologies to improve website functionality and your shopping experience.

Cookies may be used to:

Remember products in your shopping cart.
Maintain your shopping session.
Remember account preferences.
Support secure checkout.
Understand website traffic and visitor behavior.
Improve website performance and functionality.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality, including shopping cart and checkout features.

Where required by law, we will obtain consent before using non-essential cookies and tracking technologies.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses security measures designed to protect information transmitted through it, including SSL/HTTPS encryption.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction information may be retained for accounting, tax, legal, dispute-resolution, and business recordkeeping purposes.

Customer account information may be retained while your account remains active or as otherwise required by applicable law.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to legal retention obligations.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

Requesting access to your personal information.
Requesting correction of inaccurate or incomplete information.
Requesting deletion of personal information where legally permitted.
Objecting to certain types of data processing.
Requesting restriction of certain processing activities.
Withdrawing consent where processing is based on consent.
Requesting information about how your personal data is used and shared.

To exercise your rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, suppliers, and other external services.

We are not responsible for the privacy practices, security, or content of websites operated by third parties.

We recommend reviewing their privacy policies before providing them with personal information.

10. Children’s Privacy

Shopmasa.com is not intended to knowingly collect personal information from children in circumstances where parental consent is required.

If we become aware that personal information has been collected in violation of applicable children’s privacy laws, we will take appropriate steps to address the situation.

11. International Data Transfers

Because Shopmasa serves customers in different countries and works with international suppliers and service providers, personal information may be processed or transferred outside your country of residence.

We take reasonable steps to ensure that such transfers are handled in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, website functionality, legal requirements, or privacy practices.

Any changes will be published on this page with an updated revision date.

We encourage you to review this page periodically.